Privacy policy
Last updated: 5 October 2026
This policy describes how NEXO TECH SOLUTIONS SL ("Nexo Soft") processes the personal data it receives through this website and in the course of its relationship with clients and business contacts, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
1. Data controller
NEXO TECH SOLUTIONS SL, Tax ID B93804870.
Registered office: C. Mariano Benlliure, 19A, 03009 Alicante (Spain).
Email: nexosoft.es@gmail.com. Phone: +34 624 542 006.
Nexo Soft has not appointed a data protection officer, as the conditions of Article 37 GDPR are not met.
2. Data we process
We process the following categories of data:
- Data provided in the demo or audit form: name, email, phone, website and company (if given), approximate monthly order volume and the message you write to us.
- Business contact data of clients and prospects obtained in the course of the commercial relationship: name, role, company, email and phone.
- Browsing data: IP address, browser and device type, pages visited and language, collected through cookies only if you accept them.
- We do not process special categories of data (Article 9 GDPR).
3. Purposes and legal bases
Data is processed for the following purposes:
- To handle your demo or audit request and contact you to prepare a proposal. Legal basis: pre-contractual measures taken at your request (Article 6(1)(b) GDPR).
- To manage the contractual relationship with clients: implementation, support, invoicing and collection. Legal basis: performance of the contract (Article 6(1)(b)) and compliance with legal, tax and accounting obligations (Article 6(1)(c)).
- To send communications about Nexo Soft products and services similar to those contracted or requested. Legal basis: legitimate interest (Article 6(1)(f) GDPR and Article 21.2 LSSI-CE). You may object at any time.
- To compile website usage statistics through analytics cookies. Legal basis: your consent (Article 6(1)(a)), which you can withdraw via "Configure cookies".
- To handle the exercise of rights and respond to requests from authorities. Legal basis: compliance with legal obligations (Article 6(1)(c)).
4. Retention periods
Data is kept for as long as necessary for each purpose:
- Demo or audit requests that do not lead to a contract: up to 2 years from the last contact.
- Client data: for the duration of the contractual relationship and, thereafter, the limitation period for legal claims (generally 5 years).
- Accounting and commercial records: 6 years (Article 30 of the Spanish Commercial Code). Tax records: 4 years (General Tax Law).
- Commercial communications based on legitimate interest: until you object. Consent-based data: until you withdraw consent.
- Browsing data: according to the periods stated for each cookie in section 9.
5. Recipients
We do not sell or transfer your data to third parties. The following providers, acting as processors under a contract pursuant to Article 28 GDPR, may access it to the extent necessary to provide the service:
- web hosting and email providers, to receive and manage form submissions
- Google Ireland Ltd. (Google Tag Manager and Google Analytics 4), only if you accept analytics cookies
- tax, accounting and legal advisers, as needed to comply with legal obligations
Data may also be disclosed to public authorities and courts where required by law.
6. International transfers
As a general rule, data is processed within the European Economic Area. If you accept analytics cookies, Google may transfer data to the United States; this transfer is covered by the adequacy decision for the EU-U.S. Data Privacy Framework (Implementing Decision (EU) 2023/1795) and, alternatively, by the standard contractual clauses approved by the European Commission.
7. Automated decision-making
Nexo Soft does not make decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you. Browsing data is used for aggregated statistical purposes only.
8. Your rights
You may exercise your rights of access, rectification, erasure, restriction of processing, objection and data portability, and withdraw any consent given, without affecting the lawfulness of prior processing.
To do so, write to nexosoft.es@gmail.com or to the postal address in section 1, stating the right you wish to exercise and attaching a document proving your identity. We will respond within one month, extendable by two further months for complex requests.
If you consider that the processing does not comply with the law, you may lodge a complaint with the Spanish Data Protection Agency (C/ Jorge Juan, 6, 28001 Madrid; www.aepd.es).
10. Minors
The website and Nexo Soft's services are aimed at businesses and professionals. We do not knowingly collect data from persons under 14; if we became aware of it, we would delete it.
11. Security
Nexo Soft applies technical and organisational measures appropriate to the risk, in accordance with Article 32 GDPR, to ensure the confidentiality, integrity and availability of data. In the event of a security breach that may affect your rights, notification will be made in accordance with Articles 33 and 34 GDPR.
12. Changes
Nexo Soft may update this policy to adapt it to legislative changes or changes in its business. Amendments will be published on this page with the update date.